Enquiries arrive during active work
Teams may be on-site, with a client, or away from the inbox when interest appears.
InboxLoop for service businesses
Respond to service enquiries while your team is doing the work.
Give prospective customers the right service information, portfolio, quote form, or booking link when they comment on recent work or message your account.
Useful for home services, freelancers, studios, and appointment-based teams.
Suitable for
Local service businessesFreelancersStudiosHome servicesBusiness services
01 · Post comment
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Posts
IL
craftedserviceco
Recent project
A cleaner finish from planning to handover
Comment QUOTE for the project enquiry form
1,248 likes
craftedserviceco Comment QUOTE for the project enquiry form
View all 32 comments
MCmaya.local QUOTE2m Reply
02 · DM delivered
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craftedserviceco
Automated reply
Thanks for your interest. Here is the project enquiry form and the information to prepare.
Request a quote
Thanks a lot ❤️
Message...
The opportunity
Customers often enquire when nobody is available to stop and type the same answer.
Service teams use Instagram to show completed work, availability, and expertise. The first response can still be useful even when the detailed estimate or consultation must happen personally.
Basic details repeat
Service areas, booking steps, package information, and quote requirements are requested frequently.
Every job needs human judgment
A useful first response should collect interest without pretending to provide a final estimate.
Built for your audience
Built for how service businesses turn visible work into enquiries.
Start with one repeatable request. Choose the trigger, prepare the response, and give people a direct route to the information they asked for.
Share service information
Send the relevant service page, package guide, or coverage information.
Route quote requests
Deliver the enquiry or quote form selected for the advertised service.
Keep the conversation open
Provide an immediate next step while detailed scoping remains personal.
Practical examples
From Instagram signal to useful next step.
Trigger
A local customer comments "QUOTE" on a completed-project Reel.
Automation
InboxLoop sends the configured quote form and preparation note.
Next step
The customer can provide useful details before the team follows up.
Trigger
A prospect DMs "SERVICES" after visiting the profile.
Automation
InboxLoop shares the current service menu and contact destination.
Next step
The prospect sees the available options without waiting for a basic reply.
Trigger
A Story viewer replies "BOOK" to an availability update.
Automation
InboxLoop sends the booking or enquiry link selected by the business.
Next step
Time-sensitive availability has a direct next step.
How it works
Start with one useful Automation.
Step 1
Connect Instagram
Authorize the Professional account you want InboxLoop to support.
Step 2
Configure the response
Choose the trigger, keywords, public reply, DM, and destination.
Step 3
Publish and improve
Go live, monitor conversations, and refine the Automation as you learn.
Why service businesses choose InboxLoop.
An immediate first step, not an automatic estimate.
InboxLoop can deliver service and booking information, but pricing, scope, availability, and professional commitments remain with your team.
Your team approves every service message and destination.
No automatic quoting or suitability decisions.
Personal scoping and follow-up remain part of the process.
Questions
What service businesses ask before starting.
Can InboxLoop provide an automatic quote?+
No. It can send your quote or enquiry form. Pricing and job assessment remain with your business.
Can I use different keywords for different services?+
Yes. Each service campaign can use its own keyword, information, form, and next step.
Does this work for appointment-based businesses?+
It can send the booking page or enquiry destination you configure for eligible Instagram interactions.
Can a team member continue the conversation?+
Yes. InboxLoop handles the prepared repeatable step while your team can take over the conversation personally.
Explore another solution
InboxLoop for Real Estate
Build your first useful Instagram Automation.
Start with one request you answer repeatedly and turn it into a clear, controlled response.
Start free