The product link is unclear
A single bio link rarely points directly to every item featured across current campaigns.
InboxLoop for ecommerce brands
Move product interest from Instagram to the right shopping page.
Respond to product comments and campaign DMs with the exact product page, collection, size guide, or offer information your team configured.
Make the path from product discovery to product detail shorter and clearer.
Suitable for
D2C brandsOnline storesProduct brandsSmall businessesEcommerce sellers
01 · Post comment
9:415G 100%
Posts
IL
northandthread
New collection
The everyday layer customers asked for
Comment SHOP for the product link
1,248 likes
northandthread Comment SHOP for the product link
View all 32 comments
MCmaya.styles SHOP2m Reply
02 · DM delivered
9:415G 100%
IL
northandthread
Automated reply
Here is the featured product from our latest collection.
Shop the product
Thanks a lot ❤️
Message...
The opportunity
A product can earn attention before a shopper knows where to find it.
Reels, creator collaborations, and launch Stories can generate immediate questions. Product discovery loses momentum when shoppers must search profiles, captions, and storefront navigation for the item they saw.
Buying questions repeat
Teams repeatedly answer where to shop, which collection is featured, and where sizing information lives.
Campaign moments are short
Launch and restock interest is most useful while the campaign is active and visible.
Built for your audience
Built for how ecommerce brands launch and sell on Instagram.
Start with one repeatable request. Choose the trigger, prepare the response, and give people a direct route to the information they asked for.
Send the exact product
Connect a product-specific keyword with its product page or selected collection.
Answer common buying questions
Deliver size, material, care, availability, or launch information prepared by your team.
Preserve campaign context
Keep the source Automation attached so your team knows which post created interest.
Practical examples
From Instagram signal to useful next step.
Trigger
A shopper comments "SHOP" on a product Reel.
Automation
InboxLoop sends the featured product page and prepared product note.
Next step
The shopper reaches the correct item without searching the storefront.
Trigger
A shopper comments "SIZE" on a fit demonstration.
Automation
InboxLoop delivers the size guide and relevant collection link.
Next step
A common buying question receives a consistent, useful answer.
Trigger
A follower replies "DROP" to a launch Story.
Automation
InboxLoop sends the configured launch details and collection destination.
Next step
Current campaign interest moves directly to the launch information.
How it works
Start with one useful Automation.
Step 1
Connect Instagram
Authorize the Professional account you want InboxLoop to support.
Step 2
Configure the response
Choose the trigger, keywords, public reply, DM, and destination.
Step 3
Publish and improve
Go live, monitor conversations, and refine the Automation as you learn.
Why ecommerce brands choose InboxLoop.
Commerce messaging stays tied to your catalogue and campaign.
Your team controls the product links, offer language, and active campaign windows. InboxLoop does not invent availability, pricing, or product claims.
Every product destination is selected by your team.
Separate campaigns can use different keywords and messages.
Customer questions can continue with a person when needed.
Questions
What ecommerce brands ask before starting.
Can each product post use a different link?+
Yes. Create separate Automations for individual products, collections, launches, or campaign groups.
Does InboxLoop sync product inventory?+
No. InboxLoop sends the product information and links you configure. Your ecommerce platform remains the source for current inventory and checkout.
Can I send a size guide from a comment?+
Yes. A keyword such as SIZE can trigger a prepared DM containing the appropriate guide or destination link.
Can our team manage multiple storefronts?+
Authorized teams can use separate Workspaces for distinct brands or operating contexts, subject to the applicable plan.
Explore another solution
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Build your first useful Instagram Automation.
Start with one request you answer repeatedly and turn it into a clear, controlled response.
Start free