The same general questions repeat
Practice areas, office details, consultation steps, and resources are requested across many posts.
Send approved service information, office details, educational resources, and consultation enquiry forms without giving legal advice through an Automation.
Give prospective clients a professional next step while keeping legal assessment personal.
Suitable for
01 · Post comment
Posts
northlegal

Legal resource
What to prepare before an initial consultation
Comment GUIDE for the checklist
1,248 likes
northlegal Comment GUIDE for the checklist
View all 32 comments
02 · DM delivered
northlegal
Automated reply
The opportunity
People often ask about services, offices, consultations, and educational posts in public comments. General information can be delivered consistently while confidential facts, eligibility, conflicts, and advice remain outside Instagram Automation.
Practice areas, office details, consultation steps, and resources are requested across many posts.
Sensitive facts and legal documents should move to an approved secure process.
A response must not imply representation, eligibility, or a professional conclusion.
Built for your audience
Start with one repeatable request. Choose the trigger, prepare the response, and give people a direct route to the information they asked for.
Deliver practice-area pages, office details, or educational resources prepared by the firm.
Send the official enquiry or appointment destination selected by the legal team.
Keep advice, conflicts, confidentiality, and engagement decisions with qualified professionals.
Practical examples
Trigger
A viewer comments "GUIDE" on a legal education post.
Automation
InboxLoop sends the firm-approved general resource and disclaimer.
Next step
The viewer receives useful public information without a personalized legal conclusion.
Trigger
A prospect DMs "SERVICES" after viewing the profile.
Automation
InboxLoop shares the practice overview and consultation enquiry form.
Next step
The prospect reaches the official intake route instead of posting case details publicly.
Trigger
A Story viewer replies "CONTACT" to an office update.
Automation
InboxLoop sends office hours, location, and contact information.
Next step
The viewer receives current administrative information quickly.
How it works
Step 1
Authorize the Professional account you want InboxLoop to support.
Step 2
Choose the trigger, keywords, public reply, DM, and destination.
Step 3
Go live, monitor conversations, and refine the Automation as you learn.
General information now, legal assessment by a professional.
InboxLoop sends only the information and destinations you configure. It does not provide legal advice, establish representation, run conflict checks, or collect confidential case details securely inside Instagram.
Questions
No. It can deliver general firm-approved resources and route an enquiry. Legal advice and case assessment must remain with a qualified professional.
Yes. A configured comment or DM keyword can send your official consultation or intake destination.
Your message should direct people away from sharing sensitive facts publicly and toward the firm's approved secure process.
InboxLoop does not make that determination. Your firm should use appropriate notices and its formal engagement process.
Explore another solution
Start with one request you answer repeatedly and turn it into a clear, controlled response.
Start free