Product questions repeat
Price enquiries, sizes, materials, certifications, and availability are requested on every collection.
InboxLoop for jewellers
Turn jewellery inspiration into product and appointment enquiries.
Send collection pages, product details, size guides, and appointment links when shoppers engage with jewellery posts, Reels, and Stories.
Connect every featured piece with an approved next step while live pricing and availability stay with your store.
Suitable for
Jewellery storesJewellery designersBridal jewellersGold jewellersFine jewellery brands
01 · Post comment
9:415G 100%
Posts
IL
northlightjewels
Bridal collection
Crafted details for the moments you keep
Comment CATALOG for the featured collection
1,248 likes
northlightjewels Comment CATALOG for the featured collection
View all 32 comments
MCmaya.celebrates CATALOG2m Reply
02 · DM delivered
9:415G 100%
IL
northlightjewels
Automated reply
Here is the featured collection, product information, and appointment page.
Explore the collection
Thanks a lot ❤️
Message...
The opportunity
A beautiful product post creates questions that captions cannot fully answer.
Shoppers ask about price, material, size, customization, availability, and appointments across many posts. InboxLoop can route each request to approved information while current commercial details remain store-controlled.
Collections are hard to navigate
A shopper may struggle to find the exact necklace, ring, or bridal set featured in a Reel.
High-value purchases need trust
Customization, valuation, authenticity, and final purchase decisions require knowledgeable human support.
Built for your audience
Built for how jewellers turn visual discovery into considered purchases.
Start with one repeatable request. Choose the trigger, prepare the response, and give people a direct route to the information they asked for.
Connect posts to products
Send the featured product or collection page directly from engagement.
Share approved buying guides
Deliver sizing, care, material, and appointment information you control.
Route serious enquiries
Guide bridal, custom, and high-value interest to an official appointment or enquiry route.
Practical examples
From Instagram signal to useful next step.
Trigger
A shopper comments "CATALOG" on a bridal collection Reel.
Automation
InboxLoop sends the featured collection and appointment page.
Next step
The shopper reaches the relevant designs without searching the full profile.
Trigger
A follower comments "PRICE" on a product post.
Automation
InboxLoop sends the approved product enquiry route and current store page.
Next step
The store can handle live pricing and availability in the right channel.
Trigger
A Story viewer replies "SIZE" to a ring feature.
Automation
InboxLoop delivers the official sizing guide and product link.
Next step
The shopper can review sizing information before contacting the team.
How it works
Start with one useful Automation.
Step 1
Connect Instagram
Authorize the Professional account you want InboxLoop to support.
Step 2
Configure the response
Choose the trigger, keywords, public reply, DM, and destination.
Step 3
Publish and improve
Go live, monitor conversations, and refine the Automation as you learn.
Why jewellers choose InboxLoop.
Approved product information now, final details from your store.
You control every product link, guide, and enquiry route. InboxLoop does not verify purity, value jewellery, guarantee availability, quote live prices, or recommend a purchase.
Every product message remains store-approved.
Collections and campaigns can use separate Automations.
Pricing, availability, authenticity, customization, and fulfilment remain store-controlled.
Questions
What jewellers ask before starting.
Can each jewellery collection use a different keyword?+
Yes. Bridal, gold, diamond, gifting, and seasonal collections can each use their own keyword and message sequence.
Can InboxLoop automatically send a price?+
It can send a price or product page only when you configure that information. Live pricing and availability should remain connected to your current store or team.
Can I share ring sizing information?+
Yes. A comment, DM, or Story reply can deliver your approved sizing guide and relevant product page.
Can shoppers book an in-store appointment?+
Yes. Your Automation can send the official appointment or consultation booking link.
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